As of February 2026, the Benazir Income Support Programme is disbursing the updated quarterly installment of Rs. 14,500. While millions of beneficiaries have received payments successfully, some families are facing delays, portal errors, biometric failures, or unauthorized deductions.

If you are searching:

• 8171 BISP complaint online
• BISP helpline WhatsApp number
• BISP helpline number Punjab
• 8171 check online CNIC login
• BISP check balance online by CNIC
• BISP Head Office contact number
• BISP complaint number

This ultra-detailed 2026 guide explains everything step by step.

4- نظیر انکم سپورٹ پروگرام کی بنفشری جو رقم لے رہی ہیں وہ کال کریں 080026477 پر

If you are a BISP beneficiary and facing any payment issue, immediately call:

📞 0800-26477

This is the official BISP complaint helpline.

1️⃣ Official BISP Helpline & Contact Details (2026 Verified)

📞 Toll-Free Helpline

0800-26477

Available: 9:00 AM to 11:00 PM
Covers: All provinces including Punjab, Sindh, KPK, Balochistan, AJK & GB

You can complain about:

• Payment not received
• Agent deduction
• Biometric failure
• CNIC error
• Survey issue
• Staff misconduct

📱 BISP Helpline WhatsApp Number (2026)

BISP has introduced regional WhatsApp complaint handling through local offices. There is no single national WhatsApp number publicly issued for Islamabad only.

To get your area’s official WhatsApp number:

• Visit nearest BISP Tehsil Office
• Check notice board
• Confirm from 0800-26477

Never trust random WhatsApp numbers circulating on social media.

🏢 BISP Head Office Contact Number

Head Office Address:
F-Block, Pak Secretariat, Islamabad

For official inquiries, use the helpline first before contacting headquarters.

2️⃣ 8171 Check Online CNIC Login – First Step Before Complaint

Before filing a complaint, always verify your status online.

Step-by-Step:

1. Visit: 8171.bisp.gov.pk
2. Enter your 13-digit CNIC (without dashes)
3. Enter captcha code
4. Click “Check”

You will see:

• Eligible
• Payment Released
• Under Verification
• Survey Required
• Ineligible

This step is critical because many complaints are simply due to phased district rollout.

3️⃣ Common 2026 BISP Errors & Solutions

❌ Error 933 – Payment Blocked

Meaning:
Your case is under re-verification.

Solution:
Visit nearest BISP Tehsil Office and request Dynamic Survey update.

You cannot fix Error 933 online.

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❌ Biometric / Fingerprint Failure

If ATM or agent machine rejects fingerprint:

Solution:

1. Visit National Database and Registration Authority
2. Request biometric update for social safety programs.
3. Wait 48 hours.
4. Retry at payment center.

Also read

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❌ Survey Required

If portal shows “Survey Required”:

Take to BISP office:

• Original CNIC
• Children’s B-Forms
• Utility bill
• Updated household details

Complete Dynamic Registry survey.

Also read

Ration Card Helpline Complaint & Registration Process Step by Step Guide

❌ Expired CNIC

Check CNIC expiry date.

If expired:

• Renew at NADRA
• Update record at BISP office

Without valid CNIC, payment will remain blocked.

4️⃣ How to File 8171 BISP Complaint Online (Step-by-Step)

Also read

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Method 1: Through Pakistan Citizen Portal

1. Download Pakistan Citizen Portal app.
2. Register using CNIC.
3. Select “BISP / Social Protection” category.
4. Write detailed complaint.
5. Attach proof if available.
6. Submit and receive tracking ID.

Method 2: Direct Helpline Complaint

Call 0800-26477 and provide:

• CNIC number
• District name
• Payment issue details
• Agent name (if deduction case)

Ask for complaint reference number.

Method 3: In-Person Complaint

Visit BISP Tehsil Office with:

• Original CNIC
• Payment SMS proof
• Deduction receipt (if any)

Request written complaint registration.

5️⃣ How to Withdraw Full Rs. 14,500 Safely (Avoid Scams)

Step 1: Wait for Official 8171 SMS

Only visit center after receiving message from number “8171”.

Step 2: Use Authorized Banks

Punjab / Sindh / Balochistan:

• HBL Konnect

KPK / AJK / GB:

• Bank Alfalah

Step 3: Check Amount

Quarterly installment is:

Rs. 14,500 (February 2026 cycle)

Do not accept partial payment.

Step 4: No Commission

Government does not charge any fee.

If agent deducts even Rs. 100:

Call 0800-26477 immediately.

6️⃣ BISP Check Balance Online by CNIC

Currently, balance cannot be directly checked like a bank account.

You must:

• Check via 8171 portal
• Confirm via SMS
• Ask for printed receipt at withdrawal center

Always request printed slip.

7️⃣ BISP Helpline Number Islamabad & Punjab

The toll-free number 0800-26477 works nationwide.

There is no separate Islamabad-only number for public complaints.

8️⃣ BISP Helpline Number Timing (2026)

Operational Hours:

9:00 AM to 11:00 PM
Monday to Saturday

Closed on public holidays (varies).

9️⃣ If PMT Score Is High (Declared Ineligible)

If system shows “Not Eligible” due to PMT score:

You must wait 6 months before re-survey.

Then:

• Visit BISP office
• Request fresh Dynamic Survey

Providing false information may permanently block assistance.

🔟 Punjab Residents Extra Check (Important)

If BISP payment delayed in Punjab:

Also check:

• 8070 status for CM Nigehban
• PSER database update

Databases are partially linked in 2026.

Final Premium Summary

If you are facing any issue with your Rs. 14,500 BISP payment:

✔ Check status on 8171 portal
✔ Call 0800-26477
✔ Visit Tehsil Office for survey issues
✔ Update biometrics at NADRA
✔ Never pay commission
✔ Always collect receipt

Official channels only:

• 8171.bisp.gov.pk
• 0800-26477
• BISP Tehsil Offices
• Pakistan Citizen Portal