CM Maryam Nawaz Launches Dastak Program 2025 – 76 Government Services at Your Doorstep
The Punjab Government, led by Chief Minister Maryam Nawaz Sharif, has launched a revolutionary digital initiative called the Dastak Program 2025. This program delivers 76 government services directly to citizens’ homes — transforming governance into a convenient, transparent, and efficient experience.
By integrating technology with doorstep accessibility, the Punjab Information Technology Board (PITB) has made it easier than ever for citizens to receive official documents, pay bills, or apply for certificates — all through a single Dastak mobile app or a simple call to helpline 1202.
🚪 What Is the Dastak Doorstep Delivery Program?
The Dastak Program is a one-stop service delivery system where government services come to the people instead of the other way around.
It eliminates long queues, unnecessary travel, and middlemen. Citizens can now access key facilities like:
- Domicile certificate
- Birth and death registration
- Driving license renewal
- Property and tax record updates
- Business registration
This initiative is part of CM Maryam Nawaz’s broader goal to establish a “Digital Punjab”, where technology ensures fairness, accessibility, and efficiency.
💡 Main Objectives of Dastak Program Punjab 2025
The Dastak initiative aligns with the Punjab government’s vision of citizen-centric governance. Its objectives include:
- Ease of Access: Citizens can get services at their doorstep without visiting any government office.
- Transparency: Reduce corruption and eliminate intermediaries.
- Digital Transformation: Promote paperless, technology-driven public services.
- Inclusivity: Ensure rural and urban residents benefit equally.
- Efficiency: Speed up service delivery with real-time tracking and monitoring.
Through Dastak, CM Maryam Nawaz ensures every Punjabi household experiences the convenience of modern governance.
📱 How to Apply for Dastak Services – Step-by-Step Guide
Getting government services through Dastak Punjab App is simple and fast. Follow these steps:
- Download the Dastak App:
Visit dastak.punjab.gov.pk or download the Dastak Doorstep Services App from the Google Play Store. - Register Your Account:
Sign up using your CNIC and mobile number. - Choose Your Service:
Select from over 76 government services — such as domicile, arms license, or tax record. - Book a Dastak Officer:
Choose a time slot for a verified Dastak representative to visit your home. - Make Payment:
Pay securely via debit/credit card, Easypaisa, JazzCash, or cash on delivery. - Receive Your Documents:
Your completed documents will be delivered directly to your doorstep.
Check Also: Maryam Nawaz Launches Billion-Rupee Farm Machinery Scheme – Rice Harvester on Easy Installments
🧾 List of 76 Government Services Under Dastak Punjab
The Dastak initiative covers essential services from multiple departments.
| Category | Examples of Services |
|---|---|
| Personal Identity | Domicile, Birth Certificate, Death Certificate |
| Driving & Transport | Learner License, Driving License Renewal |
| Property & Land Records | Mutation, Property Tax Record, E-Stamp Verification |
| Business & Taxation | Sales Tax Registration, Professional Tax |
| Utilities | Electricity and Water Connection Services |
| Arms Licensing | New and Renewal of Arms License |
| Health & Education | Character Certificate, Marriage Certificate, Health Card Support |
Each of these services is processed digitally and delivered physically through a trained Dastak Officer.
👩💼 Role and Responsibilities of Dastak Officers
The Dastak Officers are the frontline representatives of this program. Every officer is trained, verified, and equipped with official gear to ensure safe and professional service.
Their key roles include:
- Visiting citizens’ homes for document collection.
- Assisting with digital form submissions.
- Delivering verified documents after processing.
- Maintaining transparency through real-time status updates.
Citizens can verify their Dastak officer’s identity through the app or helpline for complete peace of mind.
🏛️ CM Maryam Nawaz’s Vision for a Digital Punjab
CM Maryam Nawaz Sharif has made Digital Governance and Citizen Ease the cornerstone of her administration. Her vision for Dastak is rooted in convenience, dignity, and accountability.
“The era of waiting in queues is over. Dastak is our promise to bring government to your doorstep — accessible, transparent, and efficient.”
— CM Punjab Maryam Nawaz Sharif
This initiative represents a historic shift in governance — from paper files and bureaucracy to citizen empowerment and digital innovation.
🌐 Role of Punjab Information Technology Board (PITB)
The Punjab Information Technology Board (PITB) is the technical backbone of Dastak.
It manages app development, verification protocols, payment integration, and service tracking.
Through data-driven monitoring, PITB ensures that every citizen’s request is handled efficiently, minimizing delays or errors.
This marks a major step toward CM Maryam Nawaz’s vision of Smart Governance and E-Service Delivery.
Check Also: Punjab Approves PPP for 5 Major Roads E-Tendering Saves PKR 40 Billion
📊 Dastak Program Success and Public Response
Since its pilot phase, Dastak Program Punjab has already benefited more than 1 million citizens.
Feedback has been overwhelmingly positive, highlighting:
- ✅ Time-saving process
- ✅ No need to visit multiple offices
- ✅ Transparent, fixed service charges
- ✅ Professional officer behavior
Citizens from both urban and rural areas report higher satisfaction due to convenient doorstep delivery.
🧭 District-Wise Expansion of Dastak Program 2025
The Dastak service is being rolled out across all 36 districts of Punjab. Major cities with active service include:
- Lahore
- Multan
- Faisalabad
- Gujranwala
- Bahawalpur
- DG Khan
- Rawalpindi
- Sargodha
By the end of 2025, the program aims to cover 100% of Punjab households, ensuring every citizen can access government facilities from home.
💰 Dastak Service Charges and Payment Methods
The Dastak App provides full transparency regarding service fees.
You can pay using:
- Debit/Credit Cards
- Easypaisa or JazzCash
- Cash on Delivery
Every payment generates a digital receipt, ensuring a record of all transactions and protecting citizens from overcharging or fraud.
🔒 Security and Data Protection
Each Dastak officer is equipped with digital verification tools, and all citizen data is protected through encrypted PITB systems.
Only authorized personnel can access your documents or personal details.
This ensures complete confidentiality, data protection, and trust in every transaction.
🤝 Integration with Other Punjab E-Governance Platforms
The Dastak initiative complements several other government platforms, including:
- e-Khidmat Centers
- Punjab Citizen Portal
- Land Record Management System (LRMIS)
- Online Arms Licensing Portal
Together, these systems build a unified e-governance network that makes Punjab one of the most digitally advanced provinces in South Asia.
Check Also: Punjab Govt Announces Rs 38000 Financial Support Under Aagosh Program for Pregnant Women and Children
🚀 Future Plans for Dastak Program Punjab
The Punjab government plans to further expand Dastak’s capabilities by adding new services, including:
- Online vehicle registration renewal
- Utility bill submission
- Complaint registration through Dastak App
- Women and youth support services
- Real-time feedback and rating system
The goal is to make Dastak a complete governance platform, available 24/7.
📞 Dastak Helpline and Contact Details
For help or booking, citizens can contact the official helpline 1202 between 9 AM and 8 PM.
You can also visit the official website www.dastak.punjab.gov.pk for updates and online tracking.
🏁 Conclusion – A New Era of Public Service Delivery
The Dastak Program 2025 by CM Maryam Nawaz marks a groundbreaking shift in how citizens interact with the government. With 76 services available at home, verified officers, and digital integration, Punjab has become a model for smart governance in Pakistan.
This program brings the government closer to the people — making access to official services transparent, quick, and reliable.
Dastak truly embodies the slogan: “No queues, no waiting — services at your doorstep.”
❓ Frequently Asked Questions (FAQs) about CM Maryam Nawaz Launches Dastak Program 2025
1. What is the Dastak Program in Punjab?
It’s a Punjab government initiative offering 76 official services at citizens’ doorsteps through a mobile app and verified officers.
2. How can I apply for Dastak services?
Download the Dastak App or call the helpline 1202 to schedule an officer visit.
3. Are Dastak services available in my city?
Yes, Dastak is available across all Punjab districts including Lahore, Multan, Faisalabad, Bahawalpur, and more.
4. What is the timing for Dastak helpline support?
The Dastak helpline operates from 9 AM to 8 PM, Monday to Saturday.
5. Who manages the Dastak App and verification system?
The Punjab Information Technology Board (PITB) manages all operations under the Government of Punjab.
